Boarding Conditions

GENERAL BOARDING TERMS

Passengers as well as vehicles should be at the port at least 1 hour before the scheduled departure time of the ship. Priority boarding is given to passengers and the order of priority for vehicles is determined by the applicable port regulations of the respective port authority in the loading area. All passengers must have a ticket and carry all necessary valid travel documents upon boarding the ship. The company has the right not to allow entry to a passenger who does not carry the necessary travel documents. Priority is given to People with Special Needs, Pregnant Women, Infants and Children. Passengers, baggage, cargo and vehicles are carried in accordance with the Carrier’s Terms and Conditions. By purchasing the ticket, passengers automatically accept the Terms and Conditions and automatically authorize the processing of their personal data as defined in the Company’s Privacy Policy, in accordance with the EU Regulation. of 2018. Τicket checks by the ship’s officers are carried out during the journey where passengers will have to show their tickets and, in case of discounts, the necessary supporting documents.

• PASSENGERS

It is forbidden to use the lounges for placing luggage and sleeping. Smoking is prohibited in all closed common areas and in ship cabins in accordance with Law 3730

• PASSENGERS WITH SPECIAL NEEDS

When issuing a ticket, the type of disability must be declared (loss of sight, difficulty in movement, etc.). There are designated spaces and concessions to accommodate passengers with special needs. The same terms and conditions apply to these passengers. Also a member of the crew has been appointed on the ship to facilitate and serve the forementioned passengers.

• VEHICLES

The driver of the vehicle must load and unload his vehicle following the instructions of the crew. The occupants of the vehicle must disembark from it before the vehicle enters the ship. During the trip, it is forbidden for passengers to stay in the vehicles and in the garage area. The entry, exit and stay of the vehicles inside the ship is the responsibility of the owners. No discount applies for unaccompanied vehicles.

• LUGGAGE

Passengers and vehicles are not allowed to carry dangerous and harmful goods (eg explosives, weapons, drugs, etc.). Passengers can only carry small hand luggage with them, which cannot be placed on seats or aisles. Baggage in excess of those mentioned above as well as those inside the vehicles must be delivered to the baggage delivery area with an additional cost and issuance of a relevant ticket. In case of lost luggage, you can contact the Company within 24 hours of boarding the ship, having the ticket slip in your possession. The company and the crew has no responsibility for loss or compensation.

• TRAVEL DOCUMENTS

All passengers must have an ID or passport and, for children and students, an identity document in addition to their PASS. The ticket is for the person and vehicle listed on it and cannot be resold, transferred to a third party. Ticket prices are listed on the website in the Ticket Prices section. You can also contact our local partner agencies. Prices are subject to change without notice.

• PETS

Pets must be vaccinated and accompanied by an up-to-date health book/passport, which must be shown to the crew before entering the ship. Small pets (<10 kg) carried in a cage can stay with their owners in specially designed areas on the ship’s deck. They are also not allowed to stay in or near places of health interest (bars, restaurants, etc.). Uncaged pets must wear a leash and muzzle throughout the trip. They can be left alone in specially designed areas (pet cages) on the ship’s deck. They are not allowed to stay in the internal common areas, nor in or near places of health interest (bars, restaurants, etc.), except for their passage through stairs or corridors during their transport to and from the above specially designed areas. Unaccompanied animals are not accepted.

• • Their owners or companions must remain with them throughout the trip.
  • Service animals (eg guides for people with vision loss), provided they are on a leash, can travel without a muzzled carrier, regardless of their size. Assistance dogs can accompany their owner in the passenger accommodation areas if they have relevant certificates.
  • The owners/owners of the pets must take care of their food and hygiene, and are responsible for bodily injuries or property damage caused by them and to third parties.